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Wednesday, January 27, 2010

FAQ

{Frequently Asked Questions}

Have a question? Email me at wheatandwildflowers@gmail.com.

Product Information

{Product Information}


{materials}

Each piece of jewelry is personally designed and handcrafted by me using sterling silver, genuine freshwater pearls, semi precious stones and/or Swarovski crystals.

All findings for each piece are sterling silver—this includes all bead chains in 18”, 20” and 24” lengths, headpins, jump rings, beads and charms unless otherwise noted in the individual description of the actual piece.

Charms are handcrafted using one or various combinations of the following:

~Natural white, cultured freshwater pearls--with each pearl varying slightly in color, shape and/or texture. Pearls are often said to symbolize sincerity, truth and loyalty.
~Natural gemstone beads.
~Swarovski, leaded birthstone crystals.

{the process}

A little about the process…each letter on every piece is handstamped one at a time. This makes every piece unique and a little different. The spacing and alignment of the letters varies a bit from piece to piece which is meant to add charm and character and not meant to be seen as a defect. The silver is then hand punched, sometimes textured and then oxidized so the lettering stands out. After this, each piece is polished by hand and the finished product is assembled and packaged.

Each item comes to you individually packaged in a wheat colored, 100% recycled, cotton-filled jewelry box. The box is tied with your choice of natural jute or ribbon. If a preference is not indicated, the box will be tied with natural jute. Included with each package is a small gift tag which is embedded with actual wildflower seeds. The tag is left blank for you to personalize. And, yes, afterwards, it can be planted! Inside the gift box, each pendant is sealed in a small, plastic, zipped-top bag with an anti-tarnish strip. A silver polishing pad is included in the box and can be used to keep your pendant looking like new.

{care and cleaning}

Care:

~After being worn, and before storing, wipe the sterling silver with a soft, jewelry cloth to remove body oils.

~Store your necklace in a zipped, plastic bag or wrapped in a tarnish prevention cloth made specifically for jewelry. Doing so will not only protect your piece from being scratched or damaged, but it will also slow the naturally occurring tarnishing process.

~Store in a cool, dry location away from direct sunlight.

~Do not wear your sterling silver pendant while showering, swimming and/or sleeping.

~Try to avoid its direct contact with cosmetics, hairspray and perfume.

Cleaning:

Oxidation is a natural process that occurs when sterling silver and other metals are exposed to air and other every day substances. All sterling silver will tarnish with use and wear. Polishing cloths and pads, like the one included with your pendant, are easy to use and will quickly restore the look of your sterling silver piece to its original condition. Polishing pads can be used until they are completely blackened.

{of note}

Wheat and {Wildflower} jewelry designs are not intended for young children as each piece contains small parts that may present a risk or choking hazard. Please use discretion when purchasing these items to be given as gifts.

Policies

{Policies}


{ordering}

When you place an order with Wheat and {Wildflowers}, you will receive an email notifying you that your order has been received. As each piece of jewelry is personalized and handcrafted, please allow 2-3 weeks for your order to be completed and shipped. You will be notified by email when it's on its way!

Please note that during the checkout process, you will be prompted to select different options based on the item you have selected. For example, you will be able to select whether you would like an 18", 20" or 24" chain. An 18" chain is included in the price of the necklace. You can also include any information about personalization in the notes/comment section of the checkout page. Please email me at wheatandwildflowers@gmail.com if you have any questions.

{payment}

Paypal, Visa, MasterCard, Discover and American Express debit/credit cards are accepted forms of payment. Your payment is secure. All orders are processed through One Shopping Cart which is a verified and certified e-commerce shopping cart. Your payment transaction is then processed through PayPal, a secure merchant processing gateway, which also meets the above mentioned standards. Please note that you do not need to have a PayPal account to make a purchase. Wheat and {Wildflowers} will not share any of your personal information with third parties.

{shipping}

All domestic orders are shipped USPS Priority Mail and arrive within 2-3 days of being sent. A flat $8.00 rate covers shipping, handling, insurance and delivery confirmation charges. Or, you may also select shipping without insurance for a flat $6.00 rate. While insurance is optional, it is highly recommended. I cannot be responsible for delayed, lost or damaged packages. I am happy to ship packages internationally. Please contact me for pricing details.

{returns}

Because each piece of jewelry is personalized just for you, I am unable to accept returns. However, customer satisfaction is very important to me. If I have made an mistake in the personalization, or if you are not completely happy with your order, please contact me and we'll see what we can do. In such instances, the original piece must be returned in unworn condition prior to a replacement being sent. A return authorization code must also be included on the original receipt. This will be given after contacting me and after a return has been approved.

Please note...each letter on every piece is handstamped one at a time. This makes every piece unique and a little different. The spacing and alignment of the letters varies a bit from one piece to another. This is meant to add charm and character to the piece and is not meant to be seen as a defect. The necklace samples pictured are representations. Your actual piece may vary slightly.

{gift certificates}

...coming soon!

{contact me}

Let's talk! You can reach me anytime at wheatandwildflowers@gmail.com. I try to respond to all emails within 24 hours.

About


{About}

In September 2008, our sweet daughter, Sophie, joined our family through the blessing and miracle of adoption. She is our baby. Or if you asked her, our "mei mei". We adore her. All of us do. It's really as simple as that. Our journey to her was long. Maybe even longer than most. One that began seventeen years before we actually held her in our arms. The path of adoption seemingly, and often unknowingly, grew in our hearts over those many, many years. Today, I can look back and so clearly see how pieces have come together. And how questions have been answered. It's a story I love. And one that I know only a loving Father in Heaven could orchestrate. It's a beautiful journey that has left me forever changed. And I'm so glad that it has.

Over the past few years, I have been humbled and amazed as I have witnessed many women reach out to those in need...determined to make a difference in the lives of orphans. I have realized that even when individual contributions may appear small or insignificant, when many come together, wonderful things happen. Wheat and Wildflowers grew out of a desire to do my part. To give what I can to help those in need. Even if only in a very small way.

Months ago, as I was deciding on a business name, I was reminded of a talk I had recently heard during a meeting at church. The speaker, David A. Bednar, said the following:

"In my office is a beautiful painting of a wheat field. The painting is a vast collection of individual brushstrokes--none of which in isolation is very interesting or impressive. In fact, if you stand close to the canvas, all you can see is a mass of seemingly unrelated and unattractive streaks of yellow and gold and brown paint. However, as you gradually move away from the canvas, all of the individual brushstrokes combine together and produce a magnificent landscape of a wheat field. Many ordinary, individual brushstrokes work together to create a captivating and beautiful painting."

This passage spoke to my heart. It said what I was feeling, and I knew that somehow I would incorporate this image into the name of my business. I also love that in the scriptures, wheat is often used figuratively to represent followers of Christ. It is what I strive to be. What I try to do. Even though I stumble my way along. A lot.

I have always loved wildflowers. They are a gift of nature and given to everyone. And with the hundreds or maybe even thousands of different varieties, each is unusual and beautiful in its own way. Wildflowers sometimes grow together in big fields and other times are found growing alone. But whatever their circumstances, they color our world in their own unique way. They are here for us to enjoy. They make us happy. And to me, wildflowers represent the sweet moments with those we love that bring beauty, joy and meaning to our lives.

Welcome and thanks for stopping by...

Charity





Valentine Fundraiser 2011
~Please place your order before February 5th for Valentine delivery~





Henan Kids International, a subsidiary of Chinese Children Charities, is an organization of families reaching out to change the lives of children living in orphanages in the Henan Province of China.  I am so excited to partner with this wonderful organization for one of my very favorite holidays...Valentine's Day!  Be sure to order one of the above {wo ai ni} designs before February 5th for Valentine delivery.  A portion of all sales will be donated to HKI.

In addition to our Valentine fundraiser, the following designs have been created for Henan Kids International.  Ten percent of each sale will be donated to this organization on an ongoing basis.  To learn more about HKI, and the diligent work they do, click here.

Love really does change lives...





To purchase any of these designs, click the linked caption under each photo...

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


{An Orphan's Wish~roots and wings}

{An Orphan's Wish~hope for orphans}

An Orphan's Wish is a unique project in the Guangxi Province of China. They are located outside the beautiful city of Guilin. It's a very special place for orphaned children to receive medical care, therapy and education. They specialize in helping babies and children with cerebral palsy, clubfoot and other significant needs that require specialized care. They are a non-profit organization. I have been blessed with the opportunity to partner with AOW in designing three necklaces that will benefit their diligent efforts to provide care for these precious children. Ten percent of each sale will be donated to An Orphan's Wish on an ongoing basis. To learn more about An Orphan's Wish click here. To purchase one of these three necklaces, please click here or here or here.

{An Orphan's Wish~hope, love, dream, believe}

Because...

"Every child deserves to be loved, needs to have hope and a dream they can believe in."

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

{Grace & Hope for Children~grace & hope}


The mission of Grace and Hope for Children is to be an agent of God's grace in the lives of Chinese orphans. By recruiting and training foster families in China and by raising financial support for these families, they strive to get eligible children out of orphanages and into loving foster families. Their work beyond foster care focuses on fulfilling the needs of the children. As they build and maintain relationships with families in China, the United States, and around the world they seek to share the love of Jesus Christ as they endeavor to follow His leading.

To read more about Grace & Hope for Children and the work that they do, click here. A portion of each sale of these necklaces will be donated back to Grace & Hope as they do this important work in bettering the the lives of orphans in China. You can find these necklaces listed in my store under the {adoption} link or by clicking here.

{grace and hope~double}

{grace and hope~single}

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


{Love Without Boundaries~a blessed mother}

The necklace says it all. I have been wonderfully blessed with an opportunity to partner with Love Without Boundaries in designing and creating this special Mother's Day necklace for them. As Love Without Boundaries has sold out of their supply of necklaces, it is now available for purchase directly from Wheat and {Wildflowers}. You will find it listed in my store here or here. I will donate ten percent of the proceeds to the LWB education program. To learn more about Love Without Boundaries and the wonderful work they do, click here. Such a sweet way to honor all women who provide love and mothering to children everywhere.

Notes From Friends

coming soon...

Contact Me Form

Have a question? A comment?
Let's talk!
I try to respond to all emails within 24 hours...


wheatandwildflowers@gmail.com

Gift Certificates

Can't decide on the perfect gift? How 'bout a gift certificate? Within a day or two of purchase, you will receive a sweet, printable gift certificate via email. A unique coupon code, printed on the certificate, can be used during the checkout process...crediting the purchase total for the amount of the gift. If you would like, I'm happy to email your gift directly to someone else. Just make sure to include the necessary information in the "comments/notes" section during checkout (i.e. their email address and any little note you would like sent to them). Questions? Contact me using the link above.

Perfect for any occasion!
Print it, roll it up and tie it with a ribbon!

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